Terms and Conditions
Must mention the below information
- “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
- Visa and Master Card in AED will be accepted for payment
- We will not trade with or provide any services to OFAC and sanctioned countries.
- Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
- Cardholder must retain a copy of transaction records and Merchant policies and rules.
- User is responsible for maintaining the confidentiality of his account.
Delivery Policy –
- Payment Confirmation – Services
Must mention the process of how the customer will receive the payment confirmation (ex; by email or SMS or mail) and the time the payment confirmation will reach the customer
Refund Policy
- Refunds will be made onto the original mode of payment and will be processed within 7 to 30 days depends on the issuing bank of the credit card.
- Merchant must detail the return, refund, and cancellation policy clearly on the Website to inform Cardholders of their rights and responsibilities
- The wrong product was sent by the merchant.
- The product is defective.
- The product was damaged in shipping.
- The product is tampered.
If No refund policy, this must be very clearly communicated to Cardholders before the purchase decision is made, to prevent misunderstanding and disputes.
Cancellation Policy
- The expected time span for reporting an item, goods or services ordered to be cancelled/replaced and the related conditions.
- The conditions under which cancellation & replacement will be allowed
If No Cancellation policy, this must be very clearly communicated to Cardholders before the purchase decision is made, to prevent misunderstanding and disputes.
Contact Us
Moyoco Events
info@moyocoevents.com
+971 50 291 3277
DSO-IFZA
IFZA PROPERTIES
DUBAI SILICONE OASIS